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Policies

Inclement Weather Cancelations
 

If there is bad weather or the possibility of lessons being canceled, we will follow the Lake Washington School District (LWSD) as far as cancelations.
www.lwsd.org


If LWSD cancels school, the pools will be closed and lessons will be canceled.
If LWSD has a late start to classes, the pools will reopen at noon and evening lessons will run as scheduled.


Any classes that are canceled due to inclement weather will receive a credit for the missed class within 5-7 business days of the closure.


If you have questions please email your location's administrator.

JAC - Sam McMann sammcmann@waveaquatics.org
Redmond Pool - Felipe Cruz felipecruz@waveaquatics.org

 

Changes in your permanent schedule


If you know ahead of time that you have a schedule conflict with your child’s swim lesson and are interested in permanently moving to different day and time, please contact an administrator at your location. We would be happy to take a look at our current availability to see if we can accommodate to your family’s schedule.

We cannot make one time class changes.

 

Discontinuing Swim Lessons
 

If you are interested in discontinuing your child’s swim lessons, please note:


⦁    Accounts can only be suspended for whole months at a time. For example, you may discontinue lessons on June 1st or July 1st, but not June 15th.
 

​Please email an administrator at your location at least 10 days prior to the end of the month in order to suspend your account for the 1st of the following month forward.


⦁    We are unable to prorate your account for being unable to attend a whole month of lessons. For example, if you are going on vacation for 2 weeks in July, you may choose to suspend your account for all of July or choose to pay for the whole month to hold your child’s spot in his/her class for when you return.


When you choose to suspend your account, your child will be removed from his/her class.

 

Past Due Accounts
 

A late fee of $15 will be assessed for payments received after the 20th of the month.

 


Make-Up Policy


Unfortunately, because of our limited class availability and the number of students in our program, we are unable to provide make-ups or lesson credits for missed classes. This includes, but is not limited to, missed classes due to family scheduling conflicts, vacations or being mildly sick. We apologize for this inconvenience.

If you know ahead of time that you have a schedule conflict with your child’s swim lesson and are interested in permanently moving to different day and time, please contact an administrator at your location. We would be happy to take a look at our current availability to see if we can accommodate to your family’s schedule.

 

Waivers 
 

Medical Release Waiver

I certify that I am the parent or legal guardian for my child(ren). I hereby give my permission for any supervisor, coach or other team/lessons administrator associated with the Wave Swim School to seek and give appropriate medical attention for our child(ren) in the event of accident, injury, illness. I will be responsible for any and all costs associated with any necessary medical attention and/or treatment.

I hereby waive, release and forever discharge Wave Swim School and associated supervisor, coach, instructor, or other team administrator from all rights and claims for damages, injury, loss to person or property which may be sustained or occur during participation in Wave Swim School activities, whether or not damages or loss is due to negligence. I hereby acknowledge that my children is (are) physically fit and capable of participation in all swim lessons activities.

 

Liability Release Waiver

By registering my child(ren) with the Wave Swim School, I agree to participate (or allow my child(ren) and family members to participate) in the Wave Swim School, and hereby release Wave Swim School, its directors, officers, agents, coaches, instructors, and employees from liability for any injury that might occur to myself (or to my child(ren) and family members) while participating in the Wave Swim School program, including travel to and from lessons, in the swim school facilities, or other scheduled lessons activities.

I agree to indemnify and hold harmless the above mentioned organizations and/or individuals, their agents and/or employees, against any and all liability for personal injury, including injuries resulting in death to me, my child(ren) and/or other family members, or damage to my property, the property to my child(ren) and/or other family members, or both, while I (or my child(ren) or family members) participating in the Wave Swim School program.

 

Billing Waiver

By registering my child(ren) with the Wave Swim School, I understand that I have an online account with an online billing system. All correspondence in regards to lessons cancellations, policy changes, billing and any and all notices from Wave Swim School will be sent to my email.

Each month, I understand I will be billed for my class(es). Payments will automatically be deducted from my credit card on file on the first business day of each month. I understand if there is an issue with a monthly payment, my account will be subject to a late fee.

If payment is not received on time, I understand that my account will be charged a late fee of $15.00 for each month payment(s) is delinquent.

 

Suspension Policy

I understand that if I wish to discontinue lessons with Wave Swim School, I must give notice at least 10 days before the end of the month. I understand that if I fail to give notice at the end of the month, I will be responsible for all fee's for the following month.

 
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